In the Search Programs and Features box (upper-right corner) of Programs and Features, search for the word office. Windows 7 Click Start > Control Panel > Uninstall a program. (lower-left corner), select Control Panel, and then select Programs and Features. Windows 8.1 or 8 Right-click the Start button Windows 10 On the Windows 10 task bar, type Control Panel in the Type here to search box, select Control Panel in the search results, and then select Programs and Features. Open Control Panel using the steps below for your operating system: Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. Step 2: Check for multiple copies of OfficeĪctivation can fail if you have multiple copies of Office installed. If it's not, your email address won't work for signing in to Office. Your Office product or Microsoft 365 subscription should be listed there. To check if your Microsoft account is associated with Office, sign in to Services & subscriptions. If you're at work or school, you may need to log in using your work or school account instead of your personal email account. Please try signing in using all your personal email addresses in case you bought Office using a different email address. Try this: Check your subscription status Step 1: Sign in with the right account If your subscription has expired, you'll see 'We couldn't find any Office products.' Renew your subscription to use Microsoft 365.
